When I first started working in social media marketing, we developed content for Facebook and Twitter nearly exclusively. They were the “big two” platforms, where brands were starting to play. Skip ahead five years to today, and it would be a vast understatement to say that the industry has changed.
From content types to audience growth to paid media and beyond, every element of marketing on social media has become more platform-specific. Brands are chastised for replicating posts across Facebook, Twitter, Instagram, and Pinterest—and why shouldn’t they be? These channels are diverse in their capabilities, strengths, and weaknesses, just like their outdoor, print, and TV predecessors.
Today, if you asked a 21 year old what the “big two” social media platforms are, what do you think she would say? Snapchat and Facebook? Instagram and WhatsApp? It’s a safe bet to say that she wouldn’t name Facebook and Twitter outright.
Since my first months as a community manager back in 2011, Facebook has become a Google-esque behemoth; it’s an automatic part of any smart marketing mix. Twitter… not so much. While the real-time platform is no slouch, with more than 65 million daily active users in the US, it has yet to definitively carve out its niche as a marketing tool. As a result, where Facebook is a no-brainer, Twitter may not even register for brand managers who just aren’t sure what value it offers.
But we are here to tell you that, despite the fact that Twitter has done a terrible job of articulating its value, marketers would be remiss to ignore its unique strengths and capabilities. One of those strengths, Live Tweeting, will be about as visible and powerful as any other media over the next month. That’s because of the #Olympics.
